Hosting and support
Focus on families, not servers
A funeral home website has to be up when a family needs it, which is usually at the worst possible time. We host every site we build on infrastructure we manage ourselves, keep it updated and secure, and stay on hand when you need a change made. It is included with every website we build and available on its own.
Included
What managed hosting and support covers
The things that keep a website fast, safe and current, done for you.
Fast, dedicated hosting
Your site runs on a server we manage, tuned for WordPress, with a content delivery network so it loads quickly for families wherever they are.
Daily backups
Off-site, kept for 30 days, restorable in minutes.
Updates and security
WordPress, theme and plugin updates tested and applied weekly, a firewall in front of every site, and monitoring around the clock.
Uptime monitoring
If your site goes down we know before you do, and we act.
Support that answers
Content changes, a new staff member, a livestream link that needs fixing on a Saturday. You email or call, and a person who knows your site replies.
Reporting
A short monthly note on performance, uptime and what was updated.
Why a funeral website needs this more than most
Most business websites can survive an hour of downtime. A funeral home’s cannot.
- Families visit at night, on a phone, under stress. Speed and reliability are part of the care.
- Notices and livestream links change daily. Somebody has to keep the machinery working.
- Funeral websites hold sensitive information. Security is not optional.
- Your team should never be the ones patching plugins.
We look after 80+ funeral websites this way. It is routine for us, so it never has to be your problem.
Common questions
Usually, yes. We review it first and tell you honestly whether it is worth moving as is or better rebuilt.
New Zealand for New Zealand clients, and a region close to you for overseas clients, with a global content delivery network in front.
Small content changes and fixes are included. Larger changes are quoted before we start, and you will never get a surprise invoice.
Yes. Your site is WordPress and it is yours. We will hand it over cleanly if you ever move.
Included with every build, or on its own
Hosting and support is included for the first year with every website we build, then from a monthly fee we agree up front. For sites we did not build, we quote after a short review. Full details on our pricing page.
No pressure. Just a clear next step.